Contact
Below are the best ways to get in touch with the right person on our team.
Most visitors are here for this
The fastest way to get the right information is to request a program pack and a short conversation with a program advisor.
Pick the category that best fits your enquiry — we route messages directly to the right team member, so the more context you give upfront, the quicker we can help.
For any question that does not fit the categories below — including media requests, speaking invitations, or general feedback.
contact@globalmayors.academyInterested in partnering with us — as an ambassador, institutional partner, or referral organisation? Send a short note about your organisation and the kind of collaboration you have in mind.
contact@globalmayors.academySenior practitioner, scholar, or city leader interested in contributing to the curriculum or joining the faculty for a future cohort? Tell us a bit about your background and the area you might contribute to.
contact@globalmayors.academyFor accreditation bodies, universities, and institutional partners exploring credit-bearing pathways or program recognition.
contact@globalmayors.academyQuestions about payment, instalment plans, institutional invoicing, refunds, or ambassador payouts. Please include your full name and, where relevant, your registration reference or invoice number.
accounts@globalmayors.academyEnrolled participants needing help with the learning platform, session access, recordings, or any practical aspect of the program.
support@globalmayors.academyFor interviews and media requests, please use the subject line "Press enquiry" and include your outlet, deadline, and the nature of your request.
contact@globalmayors.academyFor questions about how we handle personal data, data subject access requests, or our use of artificial intelligence.
contact@globalmayors.academyOrganisation
The Global Mayors Academy is a program of Living Cities Earth, a Swiss charitable association.
Due-diligence reviewers: for grant, accreditation, or formal organisational documentation requests, please write to contact@globalmayors.academy with the subject line "Due diligence request" — and we will provide the relevant materials.
Response Times
We are a small, distributed team working across multiple time zones. Our typical response windows:
If your matter is genuinely urgent, please mark it clearly in the subject line and we will do our best to respond sooner.
Thank you for taking the time to reach out. We do read every message.